Customer Service | Premium Investorsb


A giant stone face at The Bayon temple in Angkor Thom, Cambodia

Customer Care Center

Personal Banking

Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

BillPay Customer Support:

Hours of Operation: 7am - 1am EST
7 days a week

For customer complaints please email .

For More information please email .

Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers. 


To pay by check or money order please remit payment to the following address:

Premium Investorsb Mortgage
Attn: Payment Processing
10151 Deerwood Park Bld. Bld. 100, Suite 200-A
Worthington, Fl 32256

Monday - Friday 8:30am-5:00pm (EST)

To pay by phone you will need to provide your Routing number and checking or savings account number. We do not accept credit cards as payment.


“Everyone at Premium Investorsb is very responsive; they care about the business as much as you do,”

Chin Hsieh
Partner of West Georgia Café Inc.dba Dunkin Donuts

Premium Investorsb

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